Support (/docs/console/more/support)

For the complete Prisma documentation index, see llms.txt. A markdown version of any docs page is available by appending .md to its URL.

Find the right support for any Console question

Location: Console > More > Support

Share your experiences with us on Discord.

Your support options are based on your workspace's active plan. For more details, take a look at our pricing page.

Reach out to us in our Discord.

• Email support, support@prisma.io, or reach out via the Console
• 2 business days, Mon-Fri, 9am-5pm CET

• Email support, support@prisma.io, or reach out via the Console
• 1 business hour, Mon-Fri, 9am-5pm CET

Dedicated contact person.

If you want to delete your PDP account, *email us at support@prisma.io* specifying the email id or GitHub handle with which you signed up.

To ensure that you're not accidentally disabling any infrastructure powering one of your applications, we require that you disable Accelerate in all environments of all your projects that live in the account to be deleted. Additionally there should be no active subscriptions in the account to be deleted. Please cancel any active subscriptions before requesting account deletion.

• Feature Maturity: Understand Early Access, Preview, and Public Beta feature stages in the Console